pk447 Terms and Conditions
Please read these terms and conditions carefully before using our platform — they provide complete information about your rights and responsibilities.
pk447 ("we", "our", "platform") is an online entertainment platform operating in the Bangladeshi market. These terms and conditions ("Terms") form a legal agreement between you and pk447 and govern the use of our services.
pk447 reserves the right to modify these terms at any time. Continued use of the platform after changes take effect will be considered acceptance of those changes.
1 Eligibility and Registration
The following conditions must be met to create an account and use services on the pk447 platform:
- You must be 21 years of age or older. Participation by minors is strictly prohibited.
- Participation in online gaming or betting activities must be legally permitted in the country or region where you reside.
- Each individual may create only one account. Operating multiple accounts is strictly prohibited.
- All information provided at the time of registration must be truthful, accurate, and complete.
- You must create an account using your own personal and financial information — registering under someone else's identity is prohibited.
2 Account Management
2.1 Account Security
You are solely responsible for keeping your account login credentials (username and password) completely confidential. This information must not be shared with any third party. If you suspect unauthorized use, notify the support team immediately.
2.2 Updating Account Information
If any of your personal details change (mobile number, email, address), you must update them in your account. pk447 will not be held responsible for any issues arising from outdated or incorrect information.
2.3 Account Transfer Prohibited
Transferring or selling your account, balance, or bonuses to any third party is strictly prohibited. If such activity is detected, the account will be closed immediately and the balance may be forfeited.
3 Deposits and Withdrawals
3.1 Deposit Rules
The following methods are accepted for depositing money into pk447: bKash, Nagad, Rocket, Upay, and bank transfer.
- Minimum deposit amount: ৳300 (for each method).
- Deposits must be made only from a payment account registered in your own name.
- Deposits from third-party names or unknown sources will not be accepted and such transactions may be reversed.
3.2 Withdrawal Rules
- Minimum withdrawal amount: ৳800.
- Withdrawals are generally processed within 1 hour.
- Identity verification must be completed before a withdrawal request is processed.
- Withdrawals can only be made to the same payment method used for the deposit (exceptions may apply in special cases).
4 Bonuses and Promotions
4.1 Welcome Bonus
New members will receive a 100% welcome bonus on their first deposit, up to a maximum of ৳15,000. Before this bonus can be withdrawn, the combined amount of the bonus and the deposit must be wagered 25 times.
4.2 General Terms for Bonus Use
- Each bonus offer has a specific validity period and any unused bonus will be cancelled after it expires.
- A new bonus cannot be activated while another bonus is active (unless specifically stated otherwise).
- If multiple accounts are created or false information is used to obtain a bonus, the bonus and balance will be forfeited.
- pk447 reserves the right to modify bonus terms and conditions at any time.
- Each promotion may have specific games or bet types where the bonus can be used.
4.3 VIP Program
pk447's VIP program has four tiers — Bronze, Silver, Gold, and Platinum. Weekly cashback benefits are provided at each tier. Progression to higher tiers depends on your overall activity on the platform.
5 Betting and Gaming Rules
5.1 General Gaming Rules
- A bet or game round that has been confirmed cannot be cancelled or changed.
- pk447 reserves the right to void a round if a technical error produces an abnormal result.
- In the event of a disconnection or technical issue causing an incomplete game round, server logs will serve as the final reference.
5.2 Sports Betting
- If an event is cancelled, the amount placed on the related bet will be refunded.
- pk447's decision regarding match results is final.
- pk447 reserves the right to void bets placed at clearly incorrect odds.
5.3 Live Casino
Results displayed in live dealer games are final. In the event of a technical interruption, the game provider's rules will apply.
6 Prohibited Activities
The following activities are strictly prohibited on the pk447 platform:
- Creating or operating multiple accounts.
- Abusing the bonus system — such as placing intentionally low-risk bets to extract bonuses (arbitrage).
- Unfairly using bots, automated software, or any other technological advantage.
- Money laundering or transactions involving illegal funds.
- Fraudulent activity intended to harm the platform or other players.
- Unauthorized use of pk447's intellectual property (logo, trademarks, software).
- Contacting staff or support under a false identity.
7 Limitation of Liability
The pk447 platform is provided on an "as is" basis. pk447 will not be held liable for the following:
- Game losses due to internet connection issues or device failures.
- Transaction delays caused by third-party payment providers.
- Unexpected technical issues or maintenance downtime.
- Losses resulting from unauthorized use of your account (if you fail to keep your login credentials secure).
In any circumstance, pk447's maximum liability will be limited to the amount of the balance currently in your account.
8 Responsible Gaming
pk447 is committed to responsible gaming. This platform is intended for those aged 21 and above and is operated for entertainment purposes only.
- You can set your own deposit limits, session limits, or self-exclusion.
- If anyone feels that their gaming is becoming an addiction, please contact our support.
- If a self-exclusion is requested, it will be applied and the account cannot be reactivated during that period.
For more detailed information, please read our Responsible Gaming page.
9 Privacy and Data Protection
The methods by which your personal information is collected, stored, and used are described in detail in our Privacy Policy. The key points are:
- Your information is kept secure with SSL encryption.
- Information is shared with third parties only as necessary to provide services and for security verification purposes.
- Information may be provided to relevant authorities due to legal obligations.
- You may request to view or correct your information at any time.
10 Account Closure and Suspension
10.1 Closure at User's Request
You may request to close your account at any time by contacting our support team. Any existing balance must be withdrawn before closure; balances cannot be claimed after the account is closed.
10.2 Closure at pk447's Initiative
pk447 may suspend or close your account for the following reasons:
- Any violation of these terms and conditions.
- Refusal to complete identity verification or providing false information.
- Fraudulent or suspicious financial transactions.
- Extended inactivity (no activity for more than 12 months).
11 Dispute Resolution
If you have any complaint or dispute, please contact our support team first. We aim to resolve all complaints honestly and promptly.
- A resolution will be provided within a reasonable time after the complaint is submitted.
- In disputes regarding game results, server logs and game provider records will serve as final evidence.
- In disputes regarding financial transactions, payment provider records will be taken into consideration.
- If both parties are not satisfied with the resolution, neutral mediation may be arranged.
12 Contact and Support
If you have any questions or complaints about these terms, please contact us through the following:
- Live Chat: 24/7 direct support in Bengali is available.
- Email: [email protected]
- Support Hours: 6:00 AM – 12:00 AM BST (Live Chat active 24 hours).
For more detailed assistance, visit our Support page and FAQ page.